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Customer Relationship Management - How do you Model a Customer?
holders of any type, and agents, whether they're direct agents, tied agents, or independent financial ... stockbrokers, and the like. Methods are face-to-face, direct mail, the Internet, etc. Obviously, channels and ...- Authors: H Shumrak, Paul Turner
- Date: Jun 2001
- Competency: External Forces & Industry Knowledge
- Publication Name: Record of the Society of Actuaries
- Topics: Modeling & Statistical Methods